Ways furniuture retailers can manage and help salespeople to sell more. Written by Michael Peterson at Furniture Training Company.
Every day you have to tell customers that the furniture they bought is late...
Your method for counting is not nearly as important as your dedication to count in a consistent way each day.
Salespeople waste opportunities because they don’t know what to do when the customer tells them, “I’m just looking.”
Here’s an easy tip that can help you capitalize on the strengths of your team.
Furniture purchases can be expensive and it's normal for your customer to raise objections.
When the customer exhibits interest in a piece of furniture you should simply share the benefits of the piece of furniture and ask a supporting, open-ended question.
Following up with customers is an easy and important practice that will yield wonderful results.
Training only works if the training program is developed and implemented in ways that actually stimulate improvement.
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