Furniture World Magazine is starting 2014 with one of the best issues in recent memory. It’s full of great content, proactive ideas for improved retail decision making, and a bit of humor. If you take the time to read it carefully, I guarantee you won’t be disappointed.
Retailers make myriad important decisions every day. Each of these can be a choice to tweak, alter, destroy, build, or do nothing at all.
Furniture World’s frequent contributor, Joe Capillo has occasionally noted in these pages that, “Nothing fails like success.” Most managers subscribe to an opposite notion, “If it ain’t broke, don’t fix it.” (A saying attributed to Thomas Bertram Lance, Director of the Office of Management and Budget for President Jimmy Carter).
A few exceptional retailers like “Mack” McIngvale of Gallery Furniture (profiled in the January/February 2014 issue
), however, understand the validity of Joe’s assertion.
Mack’s decided to change everything about his business... even core policies that contributed to what others would consider his success. It’s an instructive and inspiring story about leadership, and an instructive way to start thinking about this new year.
Russell Bienenstock is Editor-in-Chief of Furniture World Magazine, founded 1870. Comments can be directed to him at firstname.lastname@example.org.