Home Furnishings International Association (HFIA) And Paymentech Join Forces To Offer Members My Merchant View

Furniture World Magazine

Paymentech, North America’s premier payment processor, is offering My Merchant View, an online reporting tool, to HFIA members. “Data is always available online. Businesses can find out how customers are paying, what cards they are using, manage chargeback information, and monitor transaction activity of credit and debit card sales as well as volume – all without calling customer service,” said Scott Cruckshank, chief marketing officer, Paymentech. “Paymentech’s product, MyMerchantView, puts our clients in control. It saves time and it is great for both large and small companies.” Using online account reconciliation is instantaneous and reporting data can be customized in the form of reprint statements, query chargeback results or spreadsheets on a PC. Data can be researched extensively through the current six-month period or up to 18 months of activity. Auditing transactions is much more flexible than on paper. Online reporting is appealing because it allows business owners to effectively respond to unusual situations. Accounts outstanding, reversed or expired can be quickly retrieved with an appropriate response. And when someone needs to analyze trends, data can be pulled for up to 18 months. It is estimated that online reporting can reduce the amount of time it takes an average merchant to manage all aspects of payment processing by 50 percent or more. Online reporting can increase overall financial control by 100 percent compared to the outlet statement, chargeback debit advice, funding notification form and all other traditional paper reports combined. Reporting tools offer bottom-line benefits, including a simple start-up, using nothing more than standard Internet access and a web browser; increased productivity, saving time and money; financial control, allowing immediate links to data management; easy use, with simple navigation, help screens, and online tutorials; and most important, security, through a series of encryption, personal certificates, and password protection. With a suite of account management tools and direct access to bankcard account information, businesses now have the reporting flexibility and the financial control necessary for today’s business. Dallas-based Paymentech delivers secure and reliable payment service in merchant acquiring and point-of-sale transaction processing with a wide array of product functionality and support. Paymentech (www.paymentech.com) processed approximately 4.2 billion total transactions and $123 billion in bankcard sales volume in 2002. Founded in 1985, Paymentech is North America’s premier processor and acquirer of credit card transactions.